Our Policies

Cancellation and Rebooking Policy

​

We understand that unforeseen circumstances may arise, and scheduling conflicts can occur. To provide a fair and consistent experience for all participants, we have established the following cancellation and rebooking policy for our 1:1 mentorship program:

1. Rescheduling:

   • Participants are allowed one (1) complimentary rescheduling of their appointment.

   • To request a reschedule, participants must email us at thebellarose.biz@gmail.com at least 24 hours prior to their originally scheduled appointment.

   • The rescheduled session must be within a reasonable timeframe and subject to the mentor's availability.

2. Cancellation:

   • Cancellations made with at least 24 hours' notice before the scheduled appointment are eligible for a reschedule.

   • No refunds will be issued for cancellations made within 24 hours of the scheduled appointment.

3. No Rebooking After Cancellation:

   • If a participant cancels a session within 24 hours of the scheduled appointment, they will not be eligible for a rescheduled session.

4. Late Arrivals:

   • Participants are responsible for joining the scheduled session on time. If a participant is late, the session will not be extended, and missed time will not be made up.

5. Emergency Situations:

   • In case of a genuine emergency, exceptions to this policy may be considered. Participants must contact us as soon as possible to discuss their situation.

6. Communication:

   • All rescheduling requests and cancellations must be communicated via email to thebellarose.biz@gmail.com.

 

This policy is designed to ensure the smooth operation of our mentorship program and to be fair to both participants and mentors. We appreciate your understanding and cooperation.

No Refund Policy for Digital Products/Ebooks

 

Thank you for your purchase of our digital products or ebooks. Please read this policy carefully before making any purchases. By purchasing and downloading our digital products, you agree to the terms of this no refund policy.

1. All Sales Are Final:

• All sales of digital products, including ebooks, are final. We do not offer refunds, returns, or exchanges for digital products once they have been purchased and downloaded.

2. Non-Tangible, Irrevocable Goods:

• Since our products are digital and intangible goods, they cannot be returned or exchanged. Once a download/delivery link has been provided, the sale is considered complete.

3. Preview Before Purchase:

• We encourage customers to review any available previews or samples of our digital products before making a purchase decision. This allows you to assess the product's suitability for your needs.

4. Technical Issues:

• In the event of technical issues with the download or access to the digital product, please contact our customer support at [thebellarose.biz@gmail.com] for assistance. We will make every effort to resolve the issue promptly.

5. Unauthorized Distribution:

• Purchasers of our digital products agree not to distribute, share, or resell the product to any third party. Unauthorized distribution may result in legal action.

6. Changes to Products or Services:

• We reserve the right to modify, suspend, or discontinue any digital product or service without notice. In such cases, refunds will not be provided for previously purchased products.

7. Contact Us:

• If you have any questions or concerns about our no refund policy, please contact us at [thebellarose.biz@gmail.com].

​

By completing the purchase of our digital products, you acknowledge that you have read, understood, and agreed to this no refund policy.

Thank you for your understanding.